Valley Vetcare

Valley Vetcare in Rochdale offers both routine care and support for urgent problems, with emergency veterinary services listed. Owners often mention calm, unrushed appointments, including staff using treats and reassurance to help nervous pets during injections, check-ups, and vaccinations. The practice is also repeatedly praised for compassionate end-of-life care and thoughtful aftercare.

Services

• •Routine appointments and preventive care: Reviews mention vaccinations, injections, and general check-ups, with staff taking time to help pets feel settled rather than rushing visits.
• •Urgent and emergency care: Emergency veterinary services are listed in the clinic’s service information.
• •Dental and oral care: Recent feedback mentions dental treatment for an older dog that involved multiple tooth extractions, as well as help with a cat’s sore gums after a recommendation from Emma King.
• •Longer-term and ongoing care: Owners describe continuity for pets with ongoing conditions, including clear treatment plans and repeat visits with the same vet where possible.
• •Advice between appointments: Reception and clinical staff are praised for being helpful when owners ring with questions or for advice.
• •Pet plans: Monthly plans are mentioned by several owners, including households with multiple cats on the plan.
• •End-of-life care and aftercare: Reviews highlight kind support at a difficult time, including sympathetic phone calls, a condolence card, and the return of ashes alongside keepsakes such as paw prints and a small vial of fur.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices. Review comments on cost are mixed: one owner felt vaccination pricing was high compared with a previous vet, while others say the monthly plans are great value for money.

People

• •Vince (vet): Frequently praised for continuity of care, especially for pets with longer-term health issues, and for helping unsettled dogs feel reassured.
• •Sarah (vet): Described as professional, helpful, and informative, with owners saying she explains things clearly and helps pets stay comfortable during appointments.
• •Emma King (vet): Mentioned positively for handling nervous cats well during vaccinations and for advice that quickly improved a cat’s sore gums.
• •Richard and Helen: Named warmly by an owner who said they go above and beyond; their roles are not specified.
• •Reception and nursing team: Regularly praised for being friendly, efficient, supportive on the phone, and good at putting both pets and owners at ease.

Reviews

Google rating: 4.6/5 from 135 reviews.

Recent feedback is very positive, with recurring praise for the way the team handles pets and supports owners.

• •Owners repeatedly mention calm, patient handling, including treats and distraction during injections for a large dog and extra reassurance for nervous pets.
• •Appointments are described as unhurried, with staff taking time to explain options and make animals feel comfortable.
• •Several reviews highlight strong team support across vets, nurses, and reception, with particular praise for Vince, Sarah, Emma King, Richard, and Helen.
• •One detailed review stands out for compassionate end-of-life care, including a kind phone call, condolence card, timely return of ashes, and keepsakes for the family.