Valley Vetcare

Services

• •Routine appointments and preventive care: Vaccinations, injections, and general check-ups are regularly mentioned, with several owners saying visits feel calm rather than rushed. Reviews particularly highlight good handling for nervous pets and large dogs.
• •Urgent and emergency care: Emergency veterinary services are listed by the practice, and owners describe the team as responsive and supportive when pets need prompt attention.
• •Dental and oral care: Reviews mention dental treatment for older dogs, including one case involving 13 tooth extractions, as well as help with a cat’s sore gums following advice from Emma King.
• •Longer-term and ongoing care: Owners describe continuity for pets with recurring or ongoing health needs, including repeat visits with familiar vets and clear treatment plans.
• •Advice between appointments: Reception and clinical staff are often praised for being helpful on the phone, and one recent reviewer specifically thanked Vince for going above and beyond with advice.
• •Pet plans: Monthly plans are mentioned by several owners, including households with multiple cats registered on the plan.
• •End-of-life care and aftercare: Families speak very warmly about kind support at a difficult time, including sympathetic calls, condolence cards, and the return of ashes with keepsakes such as paw prints and fur clippings.

Pricing

Available published prices indicate the clinic sits around average relative to similar practices. Review comments on cost are generally positive, with monthly plans described as great value by some owners.

People

• •Vince (vet): Frequently praised for advice, continuity of care, and helping unsettled dogs feel reassured during appointments and treatment.
• •Sarah (vet): Described as professional, helpful, and informative, with owners saying she explains things clearly and helps pets stay comfortable.
• •Emma King (vet): Mentioned positively for handling nervous cats well during vaccinations and for advice that quickly improved a cat’s sore gums.
• •Richard and Helen: Named warmly by owners as part of the team going above and beyond; their roles are not specified.
• •Reception and nursing team: Regularly praised for being friendly, supportive, and good at keeping both pets and owners at ease.

Reviews

Google rating: 4.6/5 from 153 reviews.

• •Many owners describe calm, patient handling, including treats and distraction during injections and check-ups for large or nervous dogs.
• •Appointments are often described as unhurried, with staff taking time to explain options, keep owners informed, and make pets feel comfortable.
• •Reviews praise the whole team across vets, nurses, and reception, with Vince, Sarah, Richard, and Helen all mentioned positively by name.
• •Feedback also highlights strong support during difficult moments, especially dental treatment for older pets and compassionate end-of-life care with thoughtful aftercare. One recent 1-star review alleges a delayed diagnosis and inappropriate treatment, but this sits alongside a larger run of very positive recent experiences.