Emergency Vets in Rochdale

## Summary Valley Vetcare is set up for both routine care and urgent problems (emergency veterinary services are listed), with reviews repeatedly describing longer, unrushed appointments and a focus on keeping pets calm. Owners give concrete examples such as staff using treats and distraction during injections for a large dog, and vets helping nervous cats feel settled during vaccinations and checks. The practice is also mentioned for compassionate end-of-life support, including a condolence card and returning ashes alongside keepsakes (paw prints and a small vial of fur). Pricing comes up in mixed terms: one reviewer found vaccinations “quite high” versus a previous vet, while others say the monthly plans are “great value for money.” ## Services - Emergency veterinary services (as listed in clinic service information). - Routine appointments mentioned in reviews: vaccinations/injections and check-ups. - Monthly pet plans (owners mention multiple cats being “on the plan” and describe monthly plans as good value, but inclusions aren’t specified in the available text). - Advice and support outside appointments: one owner notes being able to ring with queries/for advice. - Ongoing condition management: owners describe “solid plan” continuity of care for longer-term issues. - Dental/oral issue support: a vet recommendation that improved a cat’s sore gums within days (specific treatment not named). - End-of-life care and aftercare: sympathetic phone call, condolence card, and return of collar and ashes; keepsakes (paw prints and fur vial) are mentioned. ## People - **Vince (vet)**: repeatedly named for continuity of care over time; owners describe him handling ongoing conditions and being particularly good at settling unsettled dogs with attention and reassurance. - **Sarah (vet)**: described as professional, informative, and good at explaining and advising during a dog’s appointment; multiple owners mention she helped keep pets comfortable and reassured. - **Emma King (vet)**: singled out for handling nervous cats well during vaccinations and for recommending something that eased a cat’s sore gums quickly. - **Richard and Helen**: named positively by an owner who says they “go above and beyond” (roles not specified in the reviews). - **Reception and nursing team**: frequently mentioned for being friendly and helping owners feel at ease; also noted as efficient and supportive when owners call with questions. ## Reviews **Google rating: 4.6 stars from 133 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Calmer handling during procedures is a recurring detail (treats/distraction during injections; extra care for nervous cats). - Owners value time spent in appointments and not feeling rushed. - Strong continuity of care is mentioned, especially for pets with ongoing conditions, with clear plans discussed. - End-of-life support stands out in one detailed account: kindness on the phone, a condolence card, and thoughtful keepsakes returned with ashes. - Cost signals are mixed: one owner found vaccination pricing high compared to a previous practice, while others describe the monthly plans as good value.

## Summary Crown House Vets is a general small-animal practice offering routine care (wellness screenings, vaccinations and pet nutrition guidance) and emergency care. Recent reviews describe the clinic making room for urgent problems the same day (for example, a cat with blood in urine being “squeezed in” at the end of the day), and staff taking specific steps to reduce stress for anxious pets (including offering a calming aromatherapy spray while waiting). Pricing comes through as mixed: one owner paid **£105** for a consultation plus medications and felt it was good value, while another reports being charged **£435** for euthanasia and cremation and says the cost wasn’t made clear upfront. ## Services - **Wellness screenings** (website summary) - **Vaccinations** (website summary) - **Pet nutrition guidance** (website summary) - **Emergency care** (website summary; also supported by reviews describing urgent same-day appointments) - **Treatment for acute illness** mentioned in reviews (e.g., a cat unable to eat or drink; a cat peeing blood, with medications provided) - **Euthanasia and cremation** are referenced in a review (with a complaint about pricing communication) ## Pricing - **£105** for a **consultation plus medications** for a cat with blood in urine (review). - **£435** for **euthanasia and cremation** (review; reviewer states the cost was not clearly explained beforehand). ## People - **Anna (vet)**: described as “calming” during an urgent appointment for a cat peeing blood (review). - **Gary (vet)**: praised for handling cats well; reviewers mention being talked through the pet’s condition, possible causes, and treatment options (review). - **Reception team**: repeatedly mentioned for being friendly/compassionate on the phone and at arrival; one review notes they helped an anxious dog by providing a calming spray during the wait (reviews). - **Vet nurse (unnamed)**: described as patient and gentle with a nervous dog (review). ## Reviews **Google rating: 4.7 stars from 559 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Same-day help for urgent issues**: an owner reports being fitted in the same day for a cat peeing blood. - **Clear explanations during consults**: owners describe being informed about likely causes and treatment options. - **Handling anxious pets**: specific mention of support for a fearful dog, including a calming aromatherapy spray and patient, gentle handling. - **Pricing feedback is inconsistent**: several reviewers call costs “reasonable” or better than expected, while one detailed complaint says euthanasia/cremation fees were a painful surprise and not clearly explained in advance.

## Summary Prima Vets Ltd appears to be an independent clinic (no corporate group is mentioned in the provided data) with a strong focus on urgent care and reproductive/breeding work alongside routine preventative care. The website states 24/7 emergency examination for urgent situations, and recent reviewers describe being seen immediately for emergencies, including out-of-hours labour. Concrete examples across sources include emergency C-sections and labour support, puppy health checks and vaccinations, and end-of-life support (including home euthanasia listed on the site). ## Services - **24/7 emergency care for urgent situations** (website); reviews also mention being seen immediately for an emergency and out-of-hours labour support. - **Breeding and maternity care** (website): planning/timing/testing for mating, pregnancy care for bitches, whelping preparation, newborn puppy care & health checks, and “vaccinations, microchipping & ready for new homes.” - **Emergency C-section** (website and multiple reviews referencing C-sections). - **Pyometra treatment** (website). - **Vaccinations** (website; reviews mention health checks and vaccinations for puppies). - **Microchipping** (website). - **Advanced digital X-ray imaging** (website). - **Home euthanasia** (website); reviews also describe support around the loss of pets. - **Spaying and injections** (mentioned in reviews). - **Animal health certificates for travel** (referenced in a review, with multiple appointments to complete paperwork correctly). - **Species treated** (website): dogs, cats, rabbits. - **Veterinary nurse training facility** (structured clinic data). ## People No individual staff are named in the provided information, but reviewers repeatedly describe: - **Receptionists, nurses, and vets working as a coordinated team**, with people “listening and helping” during worrying situations. - **Supportive handling during prolonged emergency visits**, including checking on the owner/family during an out-of-hours labour case and offering water and chocolates (review detail). - **Time spent on complex paperwork**, with one owner describing multiple last-minute appointments and over two hours spent ensuring a pet travel health certificate was completed correctly. ## Reviews **Google rating: 4.5 stars from 232 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access in emergencies:** examples include being seen immediately for an urgent case and out-of-hours labour support. - **Breeding/maternity and puppy work comes up often:** owners mention C-sections, labour support, and puppy health checks/vaccinations. - **End-of-life support is specifically mentioned:** one reviewer describes the clinic’s handling of two pet losses, including a sudden death where the team was “prompt and on hand straight away.” - **Practical help beyond treatment:** a review highlights careful completion of a pet travel health certificate, with repeat visits to get documentation right. - **Cost mentioned once but without figures:** one emergency visit reviewer described the medicine as “a reasonable price.”

## Summary Wendy Lane Vets describes itself as a family-run, independent practice with over 40 years in operation. The website highlights a practice-run **Pet Healthcare Plan** (explicitly stated as **not insurance**) aimed at spreading routine-care costs, alongside routine and medical/surgical work. Recent reviews most often mention **cat and dog care** (including **vaccinations/health checks**, **spay/neuter**, and support with **anxious pets**), plus **end-of-life care**; one reviewer also describes treatment for **guinea pigs** including an eye issue. A small number of comments raise **billing/charging confusion** (a text about an unexpected balance) alongside otherwise positive experiences. ## Services From the clinic website and latest reviews, services and capabilities mentioned include: - **Pet Healthcare Plan** (practice membership plan; stated as not insurance) - **Vaccinations** - **Flea and worm treatments** - **Regular health checks** - **Medical & surgical services** - **Spay/neuter** (specifically mentioned for kittens) - **Euthanasia/end-of-life care** (a reviewer thanked the team for support when their dog was put to sleep) - Care for a range of pets mentioned in reviews, including **cats**, **dogs**, and **guinea pigs** (including an issue described as a “clouded eye”) - **Veterinary Nurse Training facility** (listed in provided clinic data) - **Emergency veterinary services (24/7 or extended hours)** (listed in provided clinic data; no further detail provided) ## Pricing - One reviewer reports receiving a text stating they owed **£17** two months after a visit to re-check a guinea pig’s eye, and says they believed they had already paid at the time (so the charge itself is disputed in the review). ## People - **Beth** (role not stated): credited by one owner with “finally” figuring out an ongoing illness in their dog after the dog had been unwell for some time; the owner also mentions consistently kind interactions from reception, nurses, and vets. - **Rebecca** (veterinary nurse): praised for helping an owner feel at ease during a cat’s treatment when the owner was anxious because their cat dislikes visits. ## Reviews **Google rating: 4.7 stars from 340 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Repeat use for **routine cat care**: vaccines and health checks are specifically mentioned, including by a breeder bringing kittens for **vaccines, health checks, and spay/neuter**. - **Support with anxious pets and owners**: one owner describes extra help with an **anxious rescue dog**, and another highlights a nurse helping them stay calm during their cat’s treatment. - **End-of-life care** is mentioned explicitly (thanks given for support during euthanasia). - **Cost/billing experience is mixed**: one reviewer was unhappy about being contacted later regarding an additional **£17** they didn’t expect and believed had already been paid.

## Summary Valentines Vets has been caring for pets since 1987 and operates as a group practice (with the former Jackson & Nuttall practice now part of the group as this branch). Based on the website, the clinic is set up for routine and diagnostic work (including imaging and in-house lab testing), and owners’ reviews repeatedly describe careful handling of anxious pets and supportive end‑of‑life care. Concrete details owners mention include: - Offering quieter appointment times and working “at the dog’s pace” for an anxious, reactive senior dog. - Vets (notably Lynne/Lynn and Olivia) taking time to explain options and answer questions clearly. - End-of-life appointments described as “peaceful, calm and dignified.” - Reception described as efficient with registration; one reviewer notes the reception area feels “cold and clinical” despite being clean and spacious. ## Services Services and capabilities mentioned on the clinic website: - Consultations and nurse/health clinics - Dental care - X-rays - Ultrasound - In-house blood testing - Puppy parties - A Pet Health Plan is referenced (details/pricing not provided in the available information) Services mentioned in reviews: - Support for nervous/anxious dogs (including arranging quieter times to visit) - End-of-life care/euthanasia support (described in detail by multiple owners) Emergency care: - Emergency veterinary services are listed in the provided clinic data (“24/7 or extended hours”), but no specific arrangements are described in the website summary or the latest reviews available to us. ## People - **Lynne / Lynn (vet)**: Repeatedly named for a calm manner that helps animals settle, and for thorough explanations (“everything is explained and discussed fully”). Multiple owners also describe her involvement in end-of-life care, with one review highlighting a “peaceful, calm and dignified” farewell. - **Olivia (vet)**: Mentioned for being approachable with owners (“can ask any questions”) and for explaining what’s happening during appointments; specifically praised for her handling of dogs. - **Olga (at the group’s other site)**: Mentioned positively for end-of-life care for both a dog and a cat. - **Reception team**: Described as friendly, helpful, and efficient with registration; one owner comments that while the reception area is clean and spacious, it felt less welcoming than expected. ## Reviews **Google rating: 4.5 stars from 175 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear, unhurried communication: owners highlight vets explaining things fully and welcoming questions. - Handling anxious pets thoughtfully: arranging quieter times and adapting the pace of the appointment for a reactive dog. - End-of-life support stands out in multiple reviews, with emphasis on calm, dignified euthanasia appointments and staff support for families. - A minority note about the environment: one reviewer found the reception area clean and spacious but “cold and clinical.”