Wendy Lane Vets

Wendy Lane Vets describes itself as a family-run, independent practice with over 40 years in operation. The website highlights a practice-run Pet Healthcare Plan (explicitly stated as not insurance) aimed at spreading routine-care costs, alongside routine and medical/surgical work. Recent reviews most often mention cat and dog care (including vaccinations/health checks, spay/neuter, and support with anxious pets), plus end-of-life care; one reviewer also describes treatment for guinea pigs including an eye issue. A small number of comments raise billing/charging confusion (a text about an unexpected balance) alongside otherwise positive experiences.

Services

From the clinic website and latest reviews, services and capabilities mentioned include

• •Pet Healthcare Plan (practice membership plan; stated as not insurance)
• •Vaccinations
• •Flea and worm treatments
• •Regular health checks
• •Medical & surgical services
• •Spay/neuter (specifically mentioned for kittens)
• •Euthanasia/end-of-life care (a reviewer thanked the team for support when their dog was put to sleep)
• •Care for a range of pets mentioned in reviews, including cats, dogs, and guinea pigs (including an issue described as a “clouded eye”)
• •Veterinary Nurse Training facility (listed in provided clinic data)
• •Emergency veterinary services (24/7 or extended hours) (listed in provided clinic data; no further detail provided)

Pricing

• •One reviewer reports receiving a text stating they owed £17 two months after a visit to re-check a guinea pig’s eye, and says they believed they had already paid at the time (so the charge itself is disputed in the review).

People

• •Beth (role not stated): credited by one owner with “finally” figuring out an ongoing illness in their dog after the dog had been unwell for some time; the owner also mentions consistently kind interactions from reception, nurses, and vets.
• •Rebecca (veterinary nurse): praised for helping an owner feel at ease during a cat’s treatment when the owner was anxious because their cat dislikes visits.

Reviews

Google rating: 4.7 stars from 340 reviews.

• •Repeat use for routine cat care: vaccines and health checks are specifically mentioned, including by a breeder bringing kittens for vaccines, health checks, and spay/neuter.
• •Support with anxious pets and owners: one owner describes extra help with an anxious rescue dog, and another highlights a nurse helping them stay calm during their cat’s treatment.
• •End-of-life care is mentioned explicitly (thanks given for support during euthanasia).
• •Cost/billing experience is mixed: one reviewer was unhappy about being contacted later regarding an additional £17 they didn’t expect and believed had already been paid.