Rochdale Vets4Pets Ltd

- Several positive reviewers describe the staff as kind, caring, friendly and helpful, with one saying the team is “excellent” and another praising how good they are with their dog. - A couple of reviews mention a smooth visit experience, including no waiting and friendly reception staff. - Negative feedback focuses on communication and trust, including one owner who felt the care for their cat was impersonal and another who felt spoken to rudely during an appointment about a sphynx cat.

Rochdale Vets4Pets Ltd is part of the Vets4Pets group and is presented as a locally owned practice that is taking new clients. The clinic is equipped for routine and investigative work, with an in-house laboratory, digital X-ray and ultrasound, plus separate cat and dog wards and an isolation unit. It treats common pets including cats, dogs, rabbits and guinea pigs, and out-of-hours emergency care is handled through Vets Now Manchester.

Services

•Routine veterinary care for common pets: consultations for cats, dogs, rabbits and guinea pigs, with reviews mentioning kitten advice, vaccinations and neutering.
•Diagnostics and monitoring: ultrasound, digital X-rays, in-house lab testing including haematology and biochemistry, and blood pressure monitoring.
•Treatment and preventive care: dentistry, a weight clinic, pharmacy support, health plans, and medication advice; one reviewer specifically praised a staff member for helping them choose treatment for a cat’s scabby neck.
•Facilities: consultation rooms, operating theatre, separate cat and dog wards, and an isolation unit.
•Additional support: a behaviourist is listed, and the clinic’s out-of-hours emergency cover is through Vets Now Manchester.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. In reviews, views on value are mixed: some owners are happy with the care, while a few negative reviewers describe the clinic as expensive or too focused on cost, including one account of a quoted heart scan of around £1,000 before neutering.

People

Amy is singled out in a review for helping an owner choose medication for a cat’s scabby neck and for giving practical follow-on advice. Reviews also mention a generally friendly, caring team and helpful reception staff. The clinic is also listed as a Veterinary Nurse Training facility.

Reviews

Rochdale Vets4Pets has 4.5 stars from 346 Google reviews, with recent feedback showing a mixed picture.

•Several positive reviewers describe the staff as kind, caring, friendly and helpful, with one saying the team is “excellent” and another praising how good they are with their dog.
•A couple of reviews mention a smooth visit experience, including no waiting and friendly reception staff.
•Negative feedback focuses on communication and trust, including one owner who felt the care for their cat was impersonal and another who felt spoken to rudely during an appointment about a sphynx cat.
•There are also some concerns around clinical judgement and value, including a complaint about being asked to arrange a heart scan before kitten neutering, and another review alleging poor diagnosis and a money-first attitude.

Reviews for Rochdale Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 346 we track in total. Recent reviews may not be representative of overall sentiment.

Lara Selma

4 months ago

Amy B x

Learnt the hard way to never go with chain vets and to stick with small family run businesses. Didnt really bother with my cat when the vet saw him didnt feel personal. Took my kitten here for his neutering and they refused to see him until I got a heart scan for his suspected murmur which would cost around £1000. Took him for a second opinion elsewhere and they had said it had vanished and managed to neuter him no problem. He is much happier elsewhere now. They also really love my cats and remember them when they come in and cuddle them etc. Its unfortunate some vets do really only care about money rather than animal welfare.

Z Sharma

I had a terrible experience with this vet, however everything stated is accurate and really happened to me - so I don't appreciate claims this violates a content policy! Attended an appointment with my sphynx cat. My previous vet was very well acquainted with this more exotic breed of cat and properly understood that they have different needs to other breeds. When it was time for our appointment here, my cat was in his carrier, so could not be physically seen by the vet. I asked if he had any experience with sphynx cats, to which he haughtily and rudely responded that he had decades of experience and knew how to look after cats. I again asked if he had experience with SPHYNX cats, to which he again was really quite rude and simply scoffed at me. Anyway, I explained that I was here because my cat's temperature was lower than it should be. He said cats should not be warm to the touch necessarily. I then took my cat out of the carrier, to which he said, "Oh, I didn't know it didn't have fur, that changes things". Despite supposed decades of experience and an attitude that stinks - he didn't even know sphynx cats are hairless! I strongly recommend anyone with a more exotic animal (and anyone who doesn't appreciate being spoken to like an idiot, by someone whose intelligence in their field is lacking at best) avoid this place like the plague. Needless to say, I didn't attend any of our further scheduled appointments. I was sent a snotty letter a few weeks later, explaining that "the bond of trust between patient and vet had been irreparably broken" by my non-attendance. I assure you, that was mutual!

Tom

5 months ago

Staff are excellent 👌

Claire Davies

Always so kind and caring at this vets

Vicky Woods

8 months ago

Absolutely amazing vets very friendly and helpful and their great with my dog codi

10 months ago

Lovely vet who saw my.skippy today, no waiting nice receptionists

Amirsafa Khatib

1 year ago

One of the worst experiences I have ever had, negligence and inexperience in diagnosis and treatment along with selfish and always tired and unmotivated reception, unfortunately only money is a priority for them. Not a proper recovery whenever I needed their help, despite the monthly payment, their frequent calls have abdicated their responsibility from their duties, which is really painful for our pets who play an important role in all of our lives. My beloved dog is not the same as usual after the vaccination and is constantly short of breath and cannot sleep at night.

Shahida Masood

Friendly staff available to give you the best advice with your pets.we are new kitten parents and we hope we continue to care and love our feline members of our family.

Bazzil Brush81

2 years ago

I Came Here With A Problem With My Cat As She Has A Scabby Neck ... I Went To Seek Advice From The Vet Side Who Where More Than Happy See Me Walkaway And Offered Not Much Or Very Little Advice... As I Began To Walk Away A Very Friendly Member of Staff Came Up To Me Called Amy . She Helped Me Pick Out The Correct Medication for My Cat And Offered Me Plenty of Advice for Example If This Doesn't Work You Can Try This Next ..... THANK YOU AMY 😊🙂